VIDEO: htttp://www.youtube.com/v/icPwT-1uJpU
Fast & Easy Spare Parts Ordering via New Greif-Velox Portal
The new digital spare parts catalog lets you identify and order parts easily and securely – directly from your machine using a QR code.
Greif-Velox Simplifies Ordering Process
Greif-Velox Maschinenfabrik GmbH, a leading manufacturer of filling and packaging systems for solids and liquids, has launched a new digital customer portal for spare parts ordering. The new electronic spare parts catalog allows customers worldwide to order required components quickly, securely, and conveniently – a major step toward Industry 4.0 in mechanical engineering.
Spare Parts in Just Three Steps
A QR code placed directly on the machine takes users to their individual system interface within the portal. There, they can identify and select the necessary components and place the order with just a few clicks. This saves time, reduces errors, and minimizes downtime.
Smart After-Sales Service with Added Value
“Our customers not only expect reliable machines, but also digital services that streamline their processes,” explains Björn Voges, Global Marketing Manager at Greif-Velox. “With this new portal, we’re offering a smart solution that significantly improves the spare parts process.”
Video Explains How It Works
A short video illustrates just how easy the new system is to use – making spare parts ordering for filling systems a seamless part of your maintenance routine. Watch the video and learn more.