A new level of service - ticket function in the Sesotec app
Further step in commitment to maximum customer satisfaction Schönberg, August 2024
Short downtimes, safe production facilities and long-term investment and planning security are crucial aspects for any manufacturing company. Sesotec, a leading mechanical engineering company in the fields of foreign object detection and material sorting, understands the importance of these factors and does everything in its power to ensure them through comprehensive services.
Ticket function
To speed up the path to support, Sesotec has introduced a ticket function in the Sesotec app. With the ticket function in the Sesotec app, requests for maintenance appointments, service calls, repairs or manufacturer validations can be submitted quickly and easily.
Quick and easy handling
The app is very easy to use. Users follow the wrench symbol and company data stored in the profile, such as company name, description, zip code and city, is automatically transferred to the service ticket. With just a few clicks, all relevant information is added